At Solcium Solar, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when reaching out to homeowners who have expressed interested in solar energy. By engaging with us, you agree to the terms outlined in this policy.

1. Information We Collect

When we reach out to you regarding solar services, we may collect and process the following information:

• Contact Information: Name, phone number, email address, mailing address.

• Lead Information: Information related to your previous interest in solar energy solutions, such as the type of solar system, location, and the date of your prior inquiry.

• Communication Data: Any correspondence or communication between you and our team, including emails, phone calls, or messages.

• Behavioral Data: Information about your engagement with our outreach, such as your response to emails, website visits, and other interactions.
  
  

2. How We Use Your Information

The information we collect is used for the following purposes:

• Follow-up Communication: To contact you regarding your previous interest in solar solutions and provide relevant updates.

• Tailored Offers: To send you personalized information about solar energy products or services that may suit your needs.

• Customer Service: To respond to any inquiries or requests you may have regarding our solar solutions.

• Marketing and Promotions: To send marketing materials or promotions, which you can opt-out of at any time.
  
  

3. How We Protect Your Information

We take the security of your personal information seriously. We use reasonable administrative, technical, and physical measures to safeguard your data from unauthorized access, disclosure, alteration, or destruction.

• Encryption: We use encryption protocols for transmitting sensitive information over the internet.

• Data Storage: Your data is stored securely on our servers and is only accessible by authorized personnel.

• Access Control: We implement strict access control measures to ensure that only those who need your information for legitimate purposes can access it.

4. Sharing Your Information

We do not sell, rent, or trade your personal information with third parties. However, we may share your information with the following:

• Service Providers: We may share your information with third-party vendors who assist us with outreach, data management, and marketing campaigns.

• Legal Requirements: We may disclose your information if required by law or in response to a valid legal request.
  
  

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request access to the information we have on file for you.

• Correction: You can update or correct any inaccurate information.

• Deletion: You may request the deletion of your personal information, subject to applicable legal obligations.

• Opt-out: You can opt-out of receiving marketing communications at any time by using the unsubscribe option in emails or by contacting us directly.
  
  

6. Retention of Information

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

7. Cookies and Tracking Technologies

We may use cookies and similar technologies to collect information about your interactions with our communications, including emails and website visits. This helps us to personalize your experience and improve our outreach efforts.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect as of the posted date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Opting Out of SMS Messaging

We are committed to protecting your privacy. Your mobile number and personal information will not be shared or transferred to external organizations for marketing or any other purposes. This applies under all circumstances, including with your consent. We do not allow any third-party access to your personal data for marketing or promotional activities.

If you receive SMS or text messages from us and wish to opt out, you may do so at any time by following these instructions:

• Reply to any SMS or text message with the word “STOP” to unsubscribe from future communications

• Alternatively, you may contact us directly to request removal from our SMS/text campaigns

Your privacy and data security are our top priorities.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us:

Solcium Solar
Email: hello@solcium.com
Phone: 662.427.2996
Address: 321 W. First Street Suite 504, Sanford, FL 32771

By providing your contact information or engaging with us, you acknowledge that you have read and understood this Privacy Policy. Thank you for your trust in Solcium Solar.